Starwood launches toll-free customer reservation number
Starwood Hotels&Resorts Worldwide Inc has launched a toll-free global reservation number for customers in Viet Nam.
It is the first international hotel group to introduce such a service in Viet Nam. By phoning 1206 5111, customers will get through to a Starwood Customer Contact Centre whose staff can speak more than 24 languages – including Vietnamese.
"The toll-free number makes it really convenient for our customers to do business with Starwood as they can call us to not only make room reservations at our hotels in Viet Nam but also at the more than 900 Starwood hotels around the world," said Sheraton Ha Noi Hotel general manager Matthew Everson.
"We are excited with the launch of the toll-free number in Viet Nam which is amongst the fastest growing nation in Southeast Asia and in the world and has been experiencing strong leisure and business travel within and into the country," said Patricia Neo, senior director, customer contact centre for Starwood Hotels&Resorts Asia Pacific.
The hotline will be open 24 hours a day, seven days a week.
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