Wednesday, 13/08/2008 09:49

Information officers see role becoming more vital

About 94 per cent of chief information officers (CIOs) for businesses in the region claim that their role is becoming more important.

They said this was true in businesses where leadership lagged behind technology management and skills, according to a study recently unveiled by an international business school, INSEAD and IBM.

The leadership study was conducted with more than 160 CIOs from local and multinational companies in six ASEAN countries – Indonesia, Malaysia, the Philippines, Singapore, Thailand and Viet Nam – between January and May.

The survey highlights managing talent, change, customers and diversity as key priorities of those surveyed.

Just over 80 per cent agreed that identifying and developing IT staff was an important part of their performance as CIOs. Also, empowering employees by delegating effectively, broadening their opportunities, and acting with fairness was considered a key leadership quality by 81.2 per cent.

CIOs across the region are sensing that a qualitatively new level of leadership will be required from the industry.

Rather than a thorough knowledge of technology, the critical quality of "e-leaders" in the knowledge economy will be a deep understanding of the organisational, social, and cultural impact of information networks.

The CIOs viewed themselves as valued members of a company’s senior management team (88.5 per cent).

However, some saw this development as adding to the CIO’s workload. CIOs show a persistent degree of anxiety once some of the major IT initiatives in business process and change management have been completed.

In addition, CIOs surveyed said that understanding the business process was good, but no longer sufficient.

VNS

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