Vietnam Airlines cancels int’l ticket commissions

The national flag carrier Vietnam Airlines will adopt a zero percent commission policy for international tickets issued in the country as of April 1, 2009.

As a result, Vietnam Airlines’ booking offices will no longer receive the 3 percent commission on international tickets. Instead, they are allowed to collect service charges from 7-35 USD, depending on the route and seating class.

The charges will be applied to the first ticket issuance, and not to changes made after. The service charge will be decided based on the cost of the booking, ticket issuance, service management, and travel distance. These charged will be posted at all Vietnam Airlines’ booking offices.

Deputy General Director Trinh Hong Quang said the zero percent commission policy is a global norm, and Vietnam Airlines is following suit.

Thanks to the new policy, passengers can expect lower prices and can select travel agents based on competitive service charge levels./.

Vietnamplus

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