E-commerce pushed for small, medium hotels

Thien Minh Travel Joint Stock Company announced on Tuesday a joint venture with Australia-based Wotif Group that will introduce Properties Management System (PMS) – an automation software for hotels – into the local market.

Thien Minh-Wotif would offer PMS, which is used to automate the operations of small and medium hotels, for free to a range of establishments – from guest houses to 3-star hotels - throughout Viet Nam, the company said.

Robbie Cooke, managing director of Wotif Group which manages leading online travel brands in the Asia-Pacific region, said although e-commerce (Online booking, online payment, etc.) was not very popular in Viet Nam now, "we are still confident about bringing the service to this market."

He said e-commerce solutions that can be undertaken interactively between the customer and the supplier were very necessary for a young and developing market like Viet Nam.

He said that there was plenty of potential in the local market. While online bookings and payments accounted for nearly 35 per cent of transactions in the US, it was below 5 per cent in Viet Nam.

vietnamnews

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